Return Policy

Return Policy STORIFY.SHOP

Welcome to Storify.shop! We are committed to providing you with the best shopping experience. If you are not entirely satisfied with your purchase, we're here to help. Below are the details of our return policy:

1. Eligibility for Returns

• Items must be returned within 30 days of the purchase date.
• To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as when you received it.
• Certain items, such as perishable goods, custom products, and digital downloads, are non-returnable unless defective or damaged.

2. Return Process

1. Contact our customer service team at support@storify.shop to initiate a return request.
2. Provide your order number, proof of purchase, and reason for the return.
3. Once your return request is approved, we will provide you with the return shipping address and instructions.

3. Refunds

• After we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
• Approved refunds will be processed within 5-10 business days and credited back to your original payment method.
• Shipping fees are non-refundable.

4. Exchanges

• We only replace items if they are defective or damaged. If you need an exchange, contact us at support@storify.shop with details and proof of the issue.

5. Return Shipping Costs

• Customers are responsible for paying their own shipping costs for returning items unless the item was defective or incorrect.
• We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee receipt of your returned item.

6. Exceptions

• Sale items and digital planners are non-refundable.
• Items marked as "final sale" cannot be returned or exchanged.

7. Contact Us If you have any questions or concerns about our return policy, please contact our customer support team:

• *Email: *support@storify.shop

Thank you for shopping with us at Storify.shop! Your satisfaction is our priority.