Shipping Policy
Shipping
Policy for Storify.shop
Welcome to
Storify.shop! Below, you will find the details of our shipping policy for both
physical and digital products. Please read this policy carefully to understand
how we handle shipping, delivery, and related matters.
1. Shipping
of Physical Products
- Processing Time: Orders are processed within
1-3 business days after payment is received. Please note that processing
times may vary during peak seasons or promotional events.
- Shipping Methods and Delivery
Times:
- Standard Shipping: Estimated delivery within
7-14 business days.
- Expedited Shipping: Estimated delivery within
3-7 business days.
- Express Shipping: Estimated delivery within
1-3 business days. Delivery times may vary based on the destination and
shipping method selected at checkout.
- Shipping Costs: Shipping costs are calculated
at checkout based on the weight, dimensions, and destination of your
order. Promotional free shipping offers may apply during certain periods.
- International Shipping:
- We ship to select countries
worldwide.
- Customs and import duties may
apply and are the responsibility of the customer.
- Tracking Information: Once your order has been
shipped, you will receive a tracking number via email. You can use this
number to track your package.
- Lost or Delayed Shipments: If your shipment is delayed
or lost, please contact our customer service team at support@storify.shop
for assistance.
2. Delivery
of Digital Products
- Instant Access: Most digital products are
delivered immediately upon successful payment.
- Delivery Method:
- After purchase, a download
link or access instructions will be sent to the email address provided at
checkout.
- If you encounter issues
accessing your digital product, please contact our support team.
- Email Verification: Ensure the email address
provided during checkout is correct to avoid delays in receiving your
digital product.
- Non-Refundable: Digital products are
non-refundable once downloaded or accessed unless there is a technical
issue directly caused by us.
3. General
Information
- Order Modifications and
Cancellations:
- Changes to your order can only
be made within 24 hours of placing it.
- Orders cannot be canceled once
shipped.
- Incorrect or Damaged Products:
- If you receive an incorrect or
damaged physical product, please contact us within 7 days of receipt for
a replacement or refund.
- Include your order number and
photos of the damaged or incorrect item in your email to
support@storify.shop.
- Customer Support: For any questions or concerns
regarding shipping, please reach out to us at:
- Email: support@storify.shop
Thank you
for choosing Storify.shop. We value your business and strive to provide the
best shopping experience possible!
